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Small Business Spotlight: Q&A with Mary’s Rack

Feature Image via Mary's Rack

<p><span style&equals;"font-weight&colon; 400">I sat down with Mary Jacobs&comma; founder of Mary’s Rack to talk about style&comma; sustainability&comma; and running an independent retail business in New Orleans&period; We discussed her journey&comma; her approach to curating the shop&comma; and what makes her store such a distinctive part of the local fashion scene&period; You can find her shop tucked in an alleyway at 8128 Oak Street&period; <&sol;span><&sol;p>&NewLine;<p><img class&equals;"wp-image-17675 aligncenter" src&equals;"https&colon;&sol;&sol;tulanemagazine&period;com&sol;wp-content&sol;uploads&sol;Screenshot-2026-02-18-at-9&period;30&period;02-PM&period;png" alt&equals;"" width&equals;"231" height&equals;"232" &sol;><&sol;p>&NewLine;<p style&equals;"text-align&colon; center"><em><span style&equals;"font-weight&colon; 400">Image via Youtube<&sol;span><&sol;em><&sol;p>&NewLine;<h3>Can you tell us a little bit about yourself and what originally inspired you to open Mary’s Rack&quest;<&sol;h3>&NewLine;<p><span style&equals;"font-weight&colon; 400">I am a born and raised New Orleanian and I’ve been thrifting since I was a kid&comma; I’ve had a front row seat to just what you can find secondhand&period; And it’s pretty much anything you can imagine&excl; From modern trends to unique vintage pieces I really do believe that anything you want you can find secondhand&period; <&sol;span><&sol;p>&NewLine;<p><span style&equals;"font-weight&colon; 400">I actually started as a secondhand stylist helping folks to find their style&comma; in a more sustainable way by thrifting for them&period; I loved it&comma; however&comma; I really couldn’t keep up with the demand&excl; Definitely a good problem to have&period; The store was a response to my waitlist of folks who wanted to work with me&comma; it’s a way for people to still shop with my Curation on a larger scale&period;<&sol;span><&sol;p>&NewLine;<p><span style&equals;"font-weight&colon; 400">Mary’s rack is actually my second business&period; In 2016 my wife and I opened a gym in Metairie called vitality community fitness&period; In a way both of these businesses share a mission of building people up through something that can often be vulnerable&period; I always want folks to leave my shop or a workout feeling better than when they came&period; <&sol;span><&sol;p>&NewLine;<h3>When you’re choosing pieces for the shop&comma; what catches your eye first&quest; How much of the store reflects your personal taste versus what you know customers are looking for&quest;<&sol;h3>&NewLine;<p><span style&equals;"font-weight&colon; 400">I think a massive part of the store reflects my personal taste&comma; and not just because I often move my own pieces through the shop as well&period; The thing is&comma; I love clothes&comma; I love unique styles&comma; so it’s easy to say the store represents my style because I really do have very many styles&excl; But I tend to sell unique bold pieces&period; I like to say &OpenCurlyDoubleQuote;I sell things that you will get complimented on&period;”<&sol;span><&sol;p>&NewLine;<h3>How do trends factor into your buying decisions&comma; or do you try to stay somewhat timeless in your curation&quest;<&sol;h3>&NewLine;<p><span style&equals;"font-weight&colon; 400">I’d say&comma; of course&comma; I know trends and I keep up with them&comma; but I’m not on the hunt for them&period; I like to push my clients to find their unique styles regardless of what might be trending&period; When I’m sourcing for the store&comma; I’m focused on quality&comma; cut&comma; and style&period; I’ve had thousands of garments pass through my hands&comma; so at some point you just start to know instinctively that it’s a special piece&period; And while I try to avoid fast fashion&comma; I will occasionally source these pieces for my thrift area of the store&excl; Because at least if I can offer another life before they ultimately wind up in a landfill somewhere&comma; I’m happy to provide more space to divert&period;<&sol;span><&sol;p>&NewLine;<h3>Who do you see as your core customers—locals&comma; students&comma; tourists&comma; or a mix&quest;<&sol;h3>&NewLine;<p><span style&equals;"font-weight&colon; 400">I have a really great mix of customers&period; Of course I always want more students because they are right down the street and I do think that my shop is a great place to find stylish pieces at a great price&excl; When I was a student I exclusively thrifted and I always dreamed about offering a space where others can find special pieces that they treasure&period; But I do get a lot of tourists surprisingly and I can almost always tell that they’re tourists by what they’re wearing&excl; I tend to tease them a little and let them know that they should buy something a little bit more flamboyant for their New Orleans vacation and beyond&excl; And of course I have an incredible amount of returning regulars that make my shop tick&period; I even have a club through Patreon folks that support me all year round&period; It’s called the rack club&comma; these are my most regular regulars&period; We go thrift together&comma; do workshops about clothing&comma; care&comma; and generally learn more about living more sustainably while being community with each other&period; It’s pretty fun and I feel lucky to have such a supportive group of friends and fans<&sol;span><&sol;p>&NewLine;<h3>Is there an item you’ve sold that you still think about&quest;<&sol;h3>&NewLine;<p><span style&equals;"font-weight&colon; 400">A couple of years ago&comma; I was asked to style Vampire Weekend for jazz fest&period; I have a private collection of all the Vintage jazz fest button downs&excl; And while I never sold them&comma; people do want to buy them from me&comma; especially since they’ve been worn by Vampire Weekend now&excl; <&sol;span><&sol;p>&NewLine;<h3>What makes New Orleans a unique place to run an independent retail business&comma; especially as a woman&comma; both the joys and the challenges&quest;<&sol;h3>&NewLine;<p><span style&equals;"font-weight&colon; 400">I feel like I have a great advantage running a small business in New Orleans because I was born and raised here and I married a woman also from here&excl; Because New Orleans really is a small town it is easy to know a lot of people&period; So I have been very blessed to have had many friends as my first clients&excl; I think the main challenge I face having a business in New Orleans is not that I’m in competition with other businesses&comma; but rather I’m in competition with New Orleans itself which is an incredibly busy and fun city to live in&excl; There’s always something going on here so sometimes on slower days I have to look at the calendar and ask myself what festivals&comma; shows or games are that day&period; Got to give myself some slack when my shop is in the city as fun as New Orleans&excl; <&sol;span><&sol;p>&NewLine;<h3>When you think about what’s next for the shop&comma; what feels most exciting to you right now&quest;<&sol;h3>&NewLine;<p><span style&equals;"font-weight&colon; 400">I love what I do so much&period; I think fashion and personal style should be accessible to all and it’s why I love secondhand&period; Last year I was able to expand my shop and now in addition to my curated shop&comma; I have added a &dollar;10 room&period; It’s a real mix of things you can find in there&comma; some of it is stuff that I’ve discounted from the main store&comma; sometimes it&&num;8217&semi;s pieces out of season&comma; occasionally it&&num;8217&semi;s more fast fashion stuff  or it could be things that need a little bit of work but are otherwise high-quality&period; Adding the thrift room is really just the beginning of my bigger mission&period; I dream about having a store that can be both a thrift and a more curated secondhand store&period; My space right now is pretty small so we are just testing the waters and only just getting started&excl; But I have so many plans for Mary&&num;8217&semi;s Rack and I know that in time I’ll see them through&period;<&sol;span><&sol;p>&NewLine;<p><img class&equals;"wp-image-17677 aligncenter" src&equals;"https&colon;&sol;&sol;tulanemagazine&period;com&sol;wp-content&sol;uploads&sol;Screenshot-2026-02-18-at-9&period;32&period;55-PM&period;png" alt&equals;"" width&equals;"279" height&equals;"273" &sol;><&sol;p>&NewLine;<p style&equals;"text-align&colon; 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